At [ِArma Nest ], customer satisfaction is our priority. However, due to the intimate nature of our products, we maintain a strict return and refund policy.
Return Eligibility
We only accept returns if you receive a product that is different from what you ordered (wrong item, size, or color). In such cases, you must contact us within 48 hours of receiving your order with clear photos showing the issue.
Conditions for Return
- The item must be unworn, unwashed, and in its original packaging with all tags intact.
- Returns will not be accepted for reasons such as change of mind, size dissatisfaction, or personal preference.
- Due to hygiene reasons, we do not accept returns or exchanges on lingerie unless the product is incorrect.
Return Shipping
- Return shipping costs are the responsibility of the customer.
- We recommend using a tracked shipping method to ensure safe delivery.
Refunds
- Once we receive and inspect the returned item, we will process a refund or send the correct product.
- Refunds will be issued to the original payment method within 7 business days after approval.
Contact Us
For return requests, please email us at [Return@armanest.store] with your order number and a description of the issue.